Request Account & Data Deletion

When an account deletion request is processed, the following information is permanently removed from our active systems and databases:

• Account Authentication: Your login credentials, user ID (UID), and registered email address in Firebase Authentication.
• Hardware & Device Registry: Your installation device identifier and active license binding in the user_devices collection.
• Study History & Drill Records: Completed round histories, practice scores, active recall drill attempts, and academic selections.
• Local Cache: All downloaded offline questions and cached course packages stored locally on your device are decoupled.

In compliance with Nigerian tax regulations and Google Play merchant accounting requirements:

• Financial Audit Records: Anonymized Google Play order identifiers and transaction receipts for Term/Semester passes are retained solely for tax, financial accounting, and legal dispute audits. These records are decoupled from your personal identity and cannot be used to identify you.

You can request account deletion using either of the two sanctioned methods below:

Method A (Direct in App — 2 Immediate Paths):

• From the Side Drawer: Tap the Menu icon (☰) at the top-left of any screen > Tap Request Account Deletion > Tap Proceed to Deletion Portal.
• From Settings: Open Settings & Profile > Scroll to the Account & Data Privacy section > Tap Request Account & Data Deletion > Tap Proceed to Deletion Portal.

Method B (Online Deletion Request Form): Fill out the request form below to notify our privacy administrator directly:

Account deletion requests are typically validated and completed within 7 business days. If you experience any issues or need immediate assistance, you may contact our Data Privacy Officer directly at:

Email: lifujosephlifu@gmail.com